DeltekUX Hub
Streamlining UX team workflows with a centralized knowledge management tool.
Jun-Aug 2024 | Deltek (UX Operations & Design Intern)
Team
1 Design Manager
1 Design Mentor
1 Designer
1 Solutions Engineer
Skills
Web Design
User Research
Site Architecture
Deliverables
SharePoint Prototype
Figma Mockups
Design Annotations
Timeline
10 Weeks
I redesigned Deltek's internal UX resource site into a centralized hub that streamlines knowledge sharing.
BACKGROUND
This UX Operations initiative optimized how Deltek’s UX team discovers and shares design resources across its enterprise products. I partnered with the UXOps Manager to audit existing documentation, organize resources, and simplify navigation. Consulting with designers, UX leads, and product managers, I prioritized content by usability and team relevance. I worked with a Solutions Engineer to align the design with Microsoft SharePoint’s capabilities.
PROBLEM
Scattered information prevents the UX team from efficiently accessing key resources, delaying project workflows.
With each quarter of Deltek UX product iterations, inconsistent documentation in a remote workspace silos design resources like case studies, research templates, and best practices across multiple platforms. This fragmentation creates roadblocks for designers and product managers, especially new hires who often seek guidance from senior team members.
OPPORTUNITY
How might we simplify access to essential resources to help the UX team feel supported, capable, and inspired?
PROCESS
REFLECT
Takeaways
Designing for my own team as a new intern was dynamic and complex. Immersing myself in how each role interacted with design resources gave me a deeper understanding of their project approaches. This guided me to align the internal repository with Deltek UX's everyday workflow patterns and collaboration needs.
Here are 3 main takeaways I learned from this project.
Before concluding my internship I created a usability testing guide and user feedback survey for Deltek’s UX Operations team. With broader team input, UXOps planned to implement my SharePoint designs in fall 2024.
